How we collect, use, and protect your information when you visit livewithocd.com.
Last updated: February 2026
Anna Schneiderman, LCSW ("Live with OCD," "we," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at livewithocd.com or submit a contact form inquiry.
This website is an informational resource and a means of contacting our practice. It is not a platform for delivering therapy or exchanging protected health information (PHI). If you become a client, a separate HIPAA Notice of Privacy Practices will be provided to you as part of the intake process.
When you submit our consultation request form, we collect the information you voluntarily provide, which may include your name, email address, phone number, age range, reason for seeking therapy, therapy history, scheduling preferences, and session format preference. This information is transmitted through Hushmail, a HIPAA-compliant encrypted platform, and delivered directly to our secure Hushmail inbox.
We use Google Analytics 4 to collect anonymized data about how visitors interact with our website. This includes pages visited, time spent on pages, general geographic location (city/region level, not exact address), device type and browser, and referring website. This data is aggregated and anonymized. It does not identify you personally and is used solely to improve the website experience.
Our website uses cookies — small text files stored on your device — to support website functionality and analytics. Google Analytics places cookies to help us understand traffic patterns. You can disable cookies through your browser settings at any time, though some website features may not function as intended.
Information submitted through the contact form is used solely to respond to your inquiry, schedule a consultation, and determine whether our practice is a good fit for your needs. We do not use your contact information for marketing purposes unless you explicitly opt in to receive communications from us.
Website analytics data is used to understand how visitors find and use our site, improve content and user experience, and measure the effectiveness of our online presence.
Our contact form is powered by Hushmail, which provides end-to-end encryption and meets HIPAA security requirements. Form submissions are transmitted over encrypted connections (SSL/TLS) and delivered to a HIPAA-compliant inbox. Our website is secured with an SSL certificate, meaning all data exchanged between your browser and our server is encrypted.
While we take reasonable measures to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of data transmitted online.
We do not sell, rent, trade, or share your personal information with third parties for marketing purposes. Your information may be shared only with service providers who assist in operating our website and practice (such as Hushmail for secure form delivery and Google for website analytics), or when required by law or legal process.
You may request to review, correct, or delete personal information you have submitted through our contact form by emailing us at aschneiderman@hushmail.com. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On.
Our website may contain links to external websites or resources. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has submitted information through our form, please contact us immediately so we can remove it.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the website after changes are posted constitutes acceptance of the revised policy.
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Anna Schneiderman, LCSW
Live with OCD
6414 Carmel Rd, Suite 407 Charlotte, NC 28226
Email: aschneiderman@hushmail.com
Phone: 704-769-0424